Shipping & ReturnsShipping Policy Our shipping charges are based on standard UPS or U.S. Mail rates (where applicable), which are based on package weight, size, and distance shipped. Orders for items that are in stock are usually shipped within 4 Since UPS does not ship on Saturdays or Sundays (even for express shipping), the actual delivery date may differ from the estimated transit time. You will be provided with a tracking # to check the status of your shipment on line. You will be contacted via email if you ordered an out of stock item. At this point you can either choose to substitute for another item in stock, remove it from your order, cancel your order or place your order temporarily on hold until your item is in stock again. Due to availability and vendor issues, we can only provide an estimate as to when an out of stock item will be in stock again. International shipping policy: Packages will be shipped via Fed Ex unless a less expensive alternative is found. Actual shipping weights will apply and may be higher that quoted during the checkout process. Return Policy If you are not completely satisfied for any reason, you may return your order within 30 days. If your product is defective, within To Request A Return Contact Customer Service at cheeringkidson@yeahyeahoutloud.com and request a Return Authorization Code for your order. You will be sent a Return Authorization by email. Please write your Return Authorization Code on the outside of the shipping box on the front of the package so that it is clearly visible. After we receive your package, our Quality Assurance Department will verify the condition and authenticity of the returned item(s). All items are inspected prior to shipment. We will notify you via email when we have processed your return. Please note: If the unit has been excessively used, abused, or damaged, additional charges may be deducted from the purchase price. The original shipping costs of the products is non refundable, and is the customers responsibility. Gifts to third parties are not refundable, and can only be exchanged. |